{"id":25966,"date":"2021-07-07T08:06:36","date_gmt":"2021-07-07T12:06:36","guid":{"rendered":"https:\/\/www.nevharris.com\/?p=25966"},"modified":"2021-07-07T08:06:39","modified_gmt":"2021-07-07T12:06:39","slug":"ep-9-kimberly-lipari-the-strength-of-great-service","status":"publish","type":"post","link":"https:\/\/www.nevharris.com\/ep-9-kimberly-lipari-the-strength-of-great-service\/","title":{"rendered":"EP 9. KIMBERLY LIPARI: The Strength Of Great Service"},"content":{"rendered":"<div itemscope itemtype=\"http:\/\/schema.org\/AudioObject\"><meta itemprop=\"name\" content=\"EP 9. KIMBERLY LIPARI: The Strength Of Great Service\" \/><meta itemprop=\"uploadDate\" content=\"2021-07-07T08:06:36-04:00\" \/><meta itemprop=\"encodingFormat\" content=\"audio\/mpeg\" \/><meta itemprop=\"description\" content=\"\n\n\nIf you have ever worked in the service industry, you\u2019ll know that it has its ups (hint: in the tip jar) and downs (in the bathrooms with a scrubbing brush). It takes a certain type of person to stick it out into adulthood, but those who do tend to...\" \/><meta itemprop=\"contentUrl\" content=\"EP_9_Kim_Lipari.mp3\" \/><meta itemprop=\"contentSize\" content=\"0.0\" \/><div class=\"powerpress_player\" id=\"powerpress_player_7441\"><!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-25966-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"http:\/\/EP_9_Kim_Lipari.mp3?_=1\" \/><a href=\"http:\/\/EP_9_Kim_Lipari.mp3\">http:\/\/EP_9_Kim_Lipari.mp3<\/a><\/audio><\/div><\/div><p class=\"powerpress_links powerpress_links_mp3\">Podcast: <a href=\"EP_9_Kim_Lipari.mp3\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('https:\/\/www.nevharris.com\/?powerpress_pinw=25966-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"http:\/\/EP_9_Kim_Lipari.mp3\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"EP_9_Kim_Lipari.mp3\">Download<\/a><\/p><p class=\"powerpress_links powerpress_subscribe_links\">Subscribe: <a href=\"https:\/\/itunes.apple.com\/podcast\/profit-and-impact\/6442482928?mt=2&amp;ls=1#episodeGuid=https%3A%2F%2Fwww.nevharris.com%2F%3Fp%3D25966\" class=\"powerpress_link_subscribe powerpress_link_subscribe_itunes\" target=\"_blank\" title=\"Subscribe on Apple Podcasts\" rel=\"nofollow\">Apple Podcasts<\/a> | <a href=\"https:\/\/open.spotify.com\/show\/2l7Q4DO6lLU5dziNpeAYb4\" class=\"powerpress_link_subscribe powerpress_link_subscribe_spotify\" target=\"_blank\" title=\"Subscribe on Spotify\" rel=\"nofollow\">Spotify<\/a> | <a href=\"https:\/\/www.pandora.com\/podcast\/profit-and-impact\/PC:74036\" class=\"powerpress_link_subscribe powerpress_link_subscribe_pandora\" target=\"_blank\" title=\"Subscribe on Pandora\" rel=\"nofollow\">Pandora<\/a> | <a href=\"https:\/\/iheart.com\/podcast\/83019046\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_iheart\" target=\"_blank\" title=\"Subscribe on iHeartRadio\" rel=\"nofollow\">iHeartRadio<\/a> | <a href=\"https:\/\/blubrry.com\/profitandimpact\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_blubrry\" target=\"_blank\" title=\"Subscribe on Blubrry\" rel=\"nofollow\">Blubrry<\/a> | <a href=\"https:\/\/tunein.com\/podcasts\/Business--Economics-Podcasts\/Profit-and-Impact-p1444462\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_tunein\" target=\"_blank\" title=\"Subscribe on TuneIn\" rel=\"nofollow\">TuneIn<\/a> | <a href=\"https:\/\/www.nevharris.com\/feed\/podcast\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_rss\" target=\"_blank\" title=\"Subscribe via RSS\" rel=\"nofollow\">RSS<\/a><\/p>\n\n\n<p>If you have ever worked in the service industry, you\u2019ll know that it has its ups (hint: in the tip jar) and downs (in the bathrooms with a scrubbing brush). It takes a certain type of person to stick it out into adulthood, but those who do tend to develop a special kind of outlook on the world.&nbsp;<\/p>\n\n\n\n<p>After long enough in the business, you might find yourself wilting beneath armloads of coffee cups, half-empty plates of food, and wine glasses, especially when you\u2019re holding down the fort on your own\u2026<\/p>\n\n\n\n<p>But you keep right on serving, running on a mixture of passion and hunger for that paycheck. Some nights, your workmates might be the only thing left holding you up.<\/p>\n\n\n\n<p>That\u2019s why a great team is the cornerstone of most successful hospitality ventures, and as it turns out, the same is true for many successful start-ups.&nbsp;<\/p>\n\n\n\n<p>Surprised? You might not be after you meet today\u2019s interview guest.&nbsp;<\/p>\n\n\n\n<p>When times are tough, nothing could be more valuable than a strong team &#8211; at least that\u2019s the philosophy of Kimberly Lipari. In her time as the CEO and co-founder of<a href=\"http:\/\/valet.io\/\"> valet.io<\/a>, she has navigated trials and tribulations without an empire-building handbook in sight (unless you count a few words of wisdom from Brene Brown).&nbsp;<\/p>\n\n\n\n<p>In this episode of Profit and Impact, Kimberly unpacks the secrets to her success: valuing team culture, embracing the suck, and always leading with the question, \u201cHow can I help?\u201d&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>So what\u2019s this conversation REALLY about?<\/strong><\/h2>\n\n\n\n<ul><li>Choosing the mission of service over all else (even a secure engineering job)<\/li><li>How to make it up as you go along&nbsp;<\/li><li>The value of the trough before the peak&nbsp;<\/li><li>The power of a committed team&nbsp;<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why you should listen<\/strong><\/h2>\n\n\n\n<p>The revelation that being helpful can become an entire business philosophy might just blow your mind, but once you hear Kimberly\u2019s story, you\u2019ll be inspired to put the pieces back together and start on your own Crusade of Helpfulness.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Links&nbsp;<\/strong><\/h2>\n\n\n\n<p><a href=\"http:\/\/valet.io\/\">valet.io<\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>You can quote me on that&#8230;&nbsp;<\/strong><\/h2>\n\n\n\n<p>\u201cYou should always be and surround yourself with people who can do things that you can&#8217;t. It&#8217;s inspiring and it&#8217;s humbling at the same time.\u201d &#8211; Kimberly Lipari<\/p>\n\n\n\n<p>\u201cI think that&#8217;s how most businesses are, like, &#8220;I have no idea what I&#8217;m doing.&#8221; You almost don&#8217;t know enough of what you&#8217;re not doing [so you&#8217;re] like, &#8220;Hey, what the hell? You know, I could do this.&#8221;\u201d &#8211; Nev Harris<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Like what you hear?&nbsp;<\/strong><\/h2>\n\n\n\n<p>Help me reach more ears by leaving a review (and a hefty handful of stars!) <a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/profit-and-impact\/id1568936049\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<div itemscope itemtype=\"http:\/\/schema.org\/AudioObject\"><meta itemprop=\"name\" content=\"EP 9. KIMBERLY LIPARI: The Strength Of Great Service\" \/><meta itemprop=\"uploadDate\" content=\"2021-07-07T08:06:36-04:00\" \/><meta itemprop=\"encodingFormat\" content=\"audio\/mpeg\" \/><meta itemprop=\"description\" content=\"\n\n\nIf you have ever worked in the service industry, you\u2019ll know that it has its ups (hint: in the tip jar) and downs (in the bathrooms with a scrubbing brush). It takes a certain type of person to stick it out into adulthood, but those who do tend to...\" \/><meta itemprop=\"contentUrl\" content=\"EP_9_Kim_Lipari.mp3\" \/><meta itemprop=\"contentSize\" content=\"0.0\" \/><div class=\"powerpress_player\" id=\"powerpress_player_7443\"><audio class=\"wp-audio-shortcode\" id=\"audio-25966-3\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"http:\/\/EP_9_Kim_Lipari.mp3?_=3\" \/><a href=\"http:\/\/EP_9_Kim_Lipari.mp3\">http:\/\/EP_9_Kim_Lipari.mp3<\/a><\/audio><\/div><\/div><p class=\"powerpress_links powerpress_links_mp3\">Podcast: <a href=\"EP_9_Kim_Lipari.mp3\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('https:\/\/www.nevharris.com\/?powerpress_pinw=25966-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"http:\/\/EP_9_Kim_Lipari.mp3\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"EP_9_Kim_Lipari.mp3\">Download<\/a><\/p><p class=\"powerpress_links powerpress_subscribe_links\">Subscribe: <a href=\"https:\/\/itunes.apple.com\/podcast\/profit-and-impact\/6442482928?mt=2&amp;ls=1#episodeGuid=https%3A%2F%2Fwww.nevharris.com%2F%3Fp%3D25966\" class=\"powerpress_link_subscribe powerpress_link_subscribe_itunes\" target=\"_blank\" title=\"Subscribe on Apple Podcasts\" rel=\"nofollow\">Apple Podcasts<\/a> | <a href=\"https:\/\/open.spotify.com\/show\/2l7Q4DO6lLU5dziNpeAYb4\" class=\"powerpress_link_subscribe powerpress_link_subscribe_spotify\" target=\"_blank\" title=\"Subscribe on Spotify\" rel=\"nofollow\">Spotify<\/a> | <a href=\"https:\/\/www.pandora.com\/podcast\/profit-and-impact\/PC:74036\" class=\"powerpress_link_subscribe powerpress_link_subscribe_pandora\" target=\"_blank\" title=\"Subscribe on Pandora\" rel=\"nofollow\">Pandora<\/a> | <a href=\"https:\/\/iheart.com\/podcast\/83019046\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_iheart\" target=\"_blank\" title=\"Subscribe on iHeartRadio\" rel=\"nofollow\">iHeartRadio<\/a> | <a href=\"https:\/\/blubrry.com\/profitandimpact\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_blubrry\" target=\"_blank\" title=\"Subscribe on Blubrry\" rel=\"nofollow\">Blubrry<\/a> | <a href=\"https:\/\/tunein.com\/podcasts\/Business--Economics-Podcasts\/Profit-and-Impact-p1444462\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_tunein\" target=\"_blank\" title=\"Subscribe on TuneIn\" rel=\"nofollow\">TuneIn<\/a> | <a href=\"https:\/\/www.nevharris.com\/feed\/podcast\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_rss\" target=\"_blank\" title=\"Subscribe via RSS\" rel=\"nofollow\">RSS<\/a><\/p><div itemscope itemtype=\"http:\/\/schema.org\/AudioObject\"><meta itemprop=\"name\" content=\"EP 9. KIMBERLY LIPARI: The Strength Of Great Service\" \/><meta itemprop=\"uploadDate\" content=\"2021-07-07T08:06:36-04:00\" \/><meta itemprop=\"encodingFormat\" content=\"audio\/mpeg\" \/><meta itemprop=\"description\" content=\"\n\n\nIf you have ever worked in the service industry, you\u2019ll know that it has its ups (hint: in the tip jar) and downs (in the bathrooms with a scrubbing brush). It takes a certain type of person to stick it out into adulthood, but those who do tend to...\" \/><meta itemprop=\"contentUrl\" content=\"EP_9_Kim_Lipari.mp3\" \/><meta itemprop=\"contentSize\" content=\"0.0\" \/><\/p>\n<div class=\"powerpress_player\" id=\"powerpress_player_7442\"><audio class=\"wp-audio-shortcode\" id=\"audio-25966-2\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"http:\/\/EP_9_Kim_Lipari.mp3?_=2\" \/><a href=\"http:\/\/EP_9_Kim_Lipari.mp3\">http:\/\/EP_9_Kim_Lipari.mp3<\/a><\/audio><\/div>\n<\/div>\n<p class=\"powerpress_links powerpress_links_mp3\">Podcast: <a href=\"EP_9_Kim_Lipari.mp3\" class=\"powerpress_link_pinw\" target=\"_blank\" title=\"Play in new window\" onclick=\"return powerpress_pinw('https:\/\/www.nevharris.com\/?powerpress_pinw=25966-podcast');\" rel=\"nofollow\">Play in new window<\/a> | <a href=\"http:\/\/EP_9_Kim_Lipari.mp3\" class=\"powerpress_link_d\" title=\"Download\" rel=\"nofollow\" download=\"EP_9_Kim_Lipari.mp3\">Download<\/a><\/p>\n<p class=\"powerpress_links powerpress_subscribe_links\">Subscribe: <a href=\"https:\/\/itunes.apple.com\/podcast\/profit-and-impact\/6442482928?mt=2&amp;ls=1#episodeGuid=https%3A%2F%2Fwww.nevharris.com%2F%3Fp%3D25966\" class=\"powerpress_link_subscribe powerpress_link_subscribe_itunes\" target=\"_blank\" title=\"Subscribe on Apple Podcasts\" rel=\"nofollow\">Apple Podcasts<\/a> | <a href=\"https:\/\/open.spotify.com\/show\/2l7Q4DO6lLU5dziNpeAYb4\" class=\"powerpress_link_subscribe powerpress_link_subscribe_spotify\" target=\"_blank\" title=\"Subscribe on Spotify\" rel=\"nofollow\">Spotify<\/a> | <a href=\"https:\/\/www.pandora.com\/podcast\/profit-and-impact\/PC:74036\" class=\"powerpress_link_subscribe powerpress_link_subscribe_pandora\" target=\"_blank\" title=\"Subscribe on Pandora\" rel=\"nofollow\">Pandora<\/a> | <a href=\"https:\/\/iheart.com\/podcast\/83019046\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_iheart\" target=\"_blank\" title=\"Subscribe on iHeartRadio\" rel=\"nofollow\">iHeartRadio<\/a> | <a href=\"https:\/\/blubrry.com\/profitandimpact\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_blubrry\" target=\"_blank\" title=\"Subscribe on Blubrry\" rel=\"nofollow\">Blubrry<\/a> | <a href=\"https:\/\/tunein.com\/podcasts\/Business--Economics-Podcasts\/Profit-and-Impact-p1444462\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_tunein\" target=\"_blank\" title=\"Subscribe on TuneIn\" rel=\"nofollow\">TuneIn<\/a> | <a href=\"https:\/\/www.nevharris.com\/feed\/podcast\/\" class=\"powerpress_link_subscribe powerpress_link_subscribe_rss\" target=\"_blank\" title=\"Subscribe via RSS\" rel=\"nofollow\">RSS<\/a><\/p>\n<p>If you have ever worked in the service industry, you\u2019ll know that it has its ups (hint: in the tip jar) and downs (in the bathrooms with a scrubbing brush).&hellip;<\/p>\n","protected":false},"author":10,"featured_media":25974,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","footnotes":""},"categories":[33],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>EP 9. 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